At Rakeback Nation we are committed to continuing the excellent relationships which we have developed with our clients. Rakeback Nation is in the business of satisfying customers and maintaining a sound relationship with them. Our goal is to be completely trustworthy in order to retain our current clients.
However, we are sure that you understand why we must reserve the right to remove any partner site from our list, adjust the amount of Rakeback that we offer our players, and/or cease payments to our players if the situation warrants, such as in case of one or more of the following events:
- A poker site makes changes to its affiliate agreement whereby its affiliates, including Rakeback Nation, are no longer allowed to advertise nor offer Rakeback to players.
- A poker site amends the way that it handles affiliate payments, tracking of players’ rake generation, and/or affiliate support.
- A poker site adjusts the percentage of Rakeback that it gives to their affiliates, including us at Rakeback Nation.
- A change in the law pertaining to or regulation of poker sites or affiliates which impacts our agreements with a partner site(s) or with our players.
We will endeavor to notify our members as soon as possible if any such change is required.
Additionally, when we report your rake generation statistics, we are simply relaying the information that is provided to us by the partner site(s). In other words, Rakeback Nation is not linked to our affiliated poker sites’ reporting pages. They provide us with your statistics and then we report them to you.
If one of our members feels that there are any discrepancies in the amount of rake they have generated, or amount of Rakeback that he or she has received from us, the member should notify us. We will then be able to email you a screenshot from the poker site’s statistics page, where the poker site lists the member’s account information and rake generated for a specified time period.
Lastly, we are sure that you understand that we are subject to the terms and conditions of all the poker sites on our list. The following information states the primary requirements for our members to receive Rakeback:
- The player opens a new account on the site they wish to receive Rakeback
- The player does not have an existing real money account on this particular site.
If the player violates this rule, he or she will forgo any claim to receiving Rakeback, as Rakeback Nation will not receive any commission for his or her play.
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